Last updated: December 19, 2024
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and GadgetVault ("we," "our," "us," or "Company") governing your use of our mobile application, which provides device protection services and a secure marketplace for buying and selling gadgets. By downloading, installing, or using the GadgetVault app, you agree to be bound by these Terms and our Privacy Policy.
GadgetVault is a mobile application that provides:
You must be at least 18 years old to use GadgetVault. By using our app, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
To access certain features, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep this information updated. For marketplace transactions and device protection plans, identity verification may be required.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must immediately notify us of any unauthorized access or security breach. We are not liable for any loss or damage arising from your failure to protect your account information.
Our device protection plans provide coverage for enrolled devices against:
To enroll a device, you must:
When filing a claim:
Protection plans do not cover:
Protection plans are subject to monthly or annual premiums. You may cancel at any time, but refunds are provided only as specified in your plan terms. Coverage limits, deductibles, and claim limits apply as outlined in your specific plan.
When using the marketplace, you agree to:
You may not list or sell:
All marketplace transactions must be completed through the app using our payment system. We provide escrow services to protect both buyers and sellers. Funds are held securely until:
We charge transaction fees for marketplace sales as disclosed at the time of listing. Payment processing fees may also apply. All fees are non-refundable except in cases of platform error or as required by law.
Users may rate and review transactions. Reviews must be honest, accurate, and based on actual experiences. Fake reviews, review manipulation, or harassment through reviews is strictly prohibited.
The app provides messaging features including text messages, voice messages, and image sharing. These features are intended solely for legitimate transactions and app-related communication.
When communicating through the app, you must:
We may monitor communications for security, fraud prevention, and quality assurance purposes. Messages may be reviewed in response to user reports or suspected violations of these Terms.
You agree not to:
If disputes arise between buyers and sellers, we provide mediation services. Both parties must participate in good faith. We may request additional information, photos, or documentation to resolve disputes. Our resolution decisions are final and binding.
For protection plan disputes, you may appeal claim denials by providing additional documentation. Appeals must be submitted within 30 days of the initial decision.
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using GadgetVault, you consent to our data practices as described in the Privacy Policy.
The GadgetVault app, including its design, functionality, software, logos, and all content, is owned by us and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.
You retain ownership of content you submit (listings, photos, messages). However, you grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute your content for operating and improving our services. You represent that you own or have rights to all content you submit.
The app may integrate with third-party services (payment processors, shipping providers, insurance partners). We are not responsible for the availability, accuracy, or reliability of these services. Your use of third-party services is subject to their own terms and policies.
We strive to maintain app availability but do not guarantee uninterrupted access. The app may be unavailable due to maintenance, updates, or technical issues. We reserve the right to modify, suspend, or discontinue any features or the entire app at any time without notice. We are not liable for any modification, suspension, or discontinuation.
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED.
WE ARE A PLATFORM CONNECTING BUYERS AND SELLERS. WE DO NOT GUARANTEE THE QUALITY, SAFETY, OR LEGALITY OF ITEMS LISTED, THE TRUTH OR ACCURACY OF LISTINGS, OR THE ABILITY OF SELLERS TO COMPLETE TRANSACTIONS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GADGETVAULT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ₦50,000 (FIFTY THOUSAND NAIRA), WHICHEVER IS GREATER.
You agree to indemnify, defend, and hold harmless GadgetVault and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from:
We may suspend or terminate your account immediately, without prior notice, if:
Upon termination, you lose access to the app and your account. Active protection plans may continue according to their terms. Pending marketplace transactions will be resolved according to our policies. Certain provisions (intellectual property, indemnification, limitation of liability) survive termination.
You may terminate your account at any time through the app settings. Termination does not relieve you of obligations incurred before termination.
These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be resolved in the courts of Lagos State, Nigeria, or through arbitration as we may elect. You consent to the exclusive jurisdiction of these courts.
We may modify these Terms at any time. We will notify you of material changes through:
Your continued use after changes constitutes acceptance. If you don't agree to changes, you must stop using the app.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and GadgetVault.
If any provision is found unenforceable, it will be modified to reflect the parties' intention, and remaining provisions remain in full effect.
Our failure to enforce any right or provision doesn't constitute a waiver of that right or provision.
You may not assign these Terms without our written consent. We may assign these Terms to any successor or affiliate.
For questions about these Terms and Conditions, please contact us:
We aim to respond to all inquiries within 48 hours.
Acknowledgment
BY DOWNLOADING, INSTALLING, OR USING GADGETVAULT, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.